![]() ![]() It could involve simply taking a few deep breaths before responding to an email or phone call, a brief walk outside during a break, a few moments to set an intention for the day, or focusing on what you want to accomplish or how you want to show up for your team members. Mindfulness: Mindfulness involves being present in the moment and focusing on one’s thoughts and feelings without judgment. Do I understand how my emotions and behaviors impact my team members and the broader organization and do I take steps to manage those impacts?.Do I actively seek feedback from others on my emotional responses and behaviors?.Do I take the time to reflect on my emotions and identify what triggers my emotional responses?.Leaders can develop self-awareness by regularly reflecting on their emotions, identifying triggers that lead to strong emotional responses, and paying attention to physical sensations that may indicate stress or anxiety. Self-awareness: The first step in controlling emotions is to be aware of them. Leaders who possess emotional intelligence skills have the ability to control their own emotions through various strategies, including: Research shows that emotional intelligence is a crucial predictor of success in leadership roles, with emotionally intelligent leaders more likely to have high-performing teams, better employee engagement, and improved organizational performance. Emotional intelligence refers to the ability to recognize, understand, and manage one’s emotions and those of others. Thus, one of the critical skills for effective leadership in the school transportation industry is emotional intelligence. In these professions, emotions can run high due to the nature of the work and the potential impact on the lives of individuals and families. Teachers, childcare providers, healthcare workers, social workers, or even law enforcement officers may undoubtedly confirm that. In fact, whenever there are children involved, professionals operate in an emotionally charged environment. Have you ever been in a situation where you needed to make a quick decision in a high-stress environment? For leaders in the school transportation industry, this is a common occurrence.įrom managing bus accidents to dealing with unruly students, handling complaints, or addressing concerns from the community - there are plenty of tense situations.
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